The commercial laundry machinery industry is valued to be at $5.9 billion by 2026. If you want to take advantage of some of those profits, you’ll need a way to manage all of your laundry machines.
That’s where Dexter Live comes in. This is a cloud-based software that can help you manage all of your laundry locations and machines.
But how does it work, and what are the benefits? Keep reading to find out all you need to know about Dexter Live.
What Is Dexter Live?
Dexter Live is cloud-based management software. It’ll connect all of your Dexter washing machines, give you analytics, and more control.
You’ll be able to manage your laundry service anywhere, anytime, and from any type of device. The software launched in 2014, and since then, they’ve been evolving it. Now, these laundry machines are more innovative even after you buy them.
This software created a revolution in the laundry industry. Since it’s cloud-based, owners can manage their machines from any place, making it easier if you’re managing multiple locations.
All kinds of laundry business owners have trusted this company to help them manage and grow their businesses. They realized how easy it made remote customer service, and found it easy to program.
Now, they have more freedom to spend time growing their business rather than watching over each store. But how else can this software solution be used to improve laundry service?
For one, it offers more control and programmable options. There are way more features than when it was first released, and you can customize the settings to suit your business.
For example, you can enable DexterPay. This allows customers to pay for their laundry through the DexterPay mobile app. This will allow all of your payments and revenues to be tracked in one place.
You can also maximize your revenue generation. Many features will help you promote and upsell your laundry machines to bring in even more revenue. You can even choose the right cycle offering that will suit your business.
Thanks to Dexter Live’s simple interface, you’ll also have more control over all of that. You can streamline the customer flow, and all of the controls share a common interface.
You can also have new Dexter Live controls that will offer adjustable speeds on your washer. There are many other things that you can customize as well to give you a flexible and efficient setup.
You can have new quick test and error code features. You’ll also have all the information and tools you need to ensure that your machines are running correctly. If they’re not running properly, you can investigate the problem.
Easy to Program
Dexter Live is very easy to use, even if you’re not an expert in coding or using new software. You can easily access USB ports on all of your Dexter C-series washers.
This will allow you to program your machines more quickly and easily. You’ll get free access to the web app, and you can customize your equipment and create user files from there.
When you create the customized files, you can save them and transfer them to your washers via a USB.
Dexter Live also makes it easy to make payments with DexterPay. This app allows customers to make secure payments and pay with whatever method they like.
It’s easy and free to set up and integrate into your Dexter Live network. There’s no annual fee to use it. You only pay when the customers use the app.
You can also offer rewards to your customers through a flexible loyalty program. This can help you bring more customers back and also attract new ones.
You can also see views of your customer’s spending habits. When you have more information like this, you’ll be able to grow your business more successfully.
You’ll have more freedom to manage multiple locations when using Dexter Live. You’ll have up-to-date analytics to help you grow your business and make good decisions.
You’ll also have remote customer service and easy programming to manage all of these machines from different locations. Now, you can rest assured that your store is managed by a great system that you can rely on.
When you have that peace of mind, you can focus on improving other aspects of your business or having a better work-life balance.
You’ll also be able to keep better track of your team and equipment. A user section on Dexter Live will allow multiple administrators and users onto your service.
That way, if you have employees, you can give them access to this software in case you want to take a vacation. You can use this to add business partners, technicians, managers, or anyone else who might be helping you with your business.
These users will also be able to manage and track your equipment, and they can make notes on each of your machines. That way, if a technician fixes one washer, they can make a note and keep all the service and maintenance records in one area.
Discover More About How Dexter Live Can Help Your Laundry Service
These are only a few ways that Dexter Live can help your laundry service, but there are many other benefits of using this software.
While this software can be useful, you will need machines to install it on.
Contact Laundry South for more information about your commercial laundry equipment and commercial laundry solutions needs.